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Terms & Conditions

The use of Website and Services on this Website provided by Frister Foods Private Ltd (herein after referred to as “Owner”) are subject to the following terms and are subject to the following terms and conditions. (here in after referred to as Terms of Service), all parts and sub – parts which are specifically incorporated in reference here. Following are the terms of Service governing Your Use of Firster Foods (“the Website”), all pages on the Website and any Services provided by on this Website (“Services”)

By accessing either directly or through a hyperlink, the Website, and/or purchasing something from us, you engage in our “Services” and agree to be bound by the terms of Service including this additional terms and Services referred in herein and /or available by hyperlink. This Terms of Service apply to all users of this Site, including without limitation vendors, buyers, customers, merchants, browsers, and /or contributors of content.

1) Assent & Acceptance
By using the Website, you warrant that you have read and reviewed these “Terms of Service “that you have agreed to be bound by it, if u do not agree to be bound by these Terms of Service, please leave the Website immediately. The Owner agrees to provides the use of this Website and Services to you if you assent to these Terms of Service. Further, based on the Services obtained by the user,
additional terms and conditions in respect of the specific Services may apply, which shall be deemed an agreement between the Users and the Owner.

2) Age Restriction
You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein. By using this Website, you represent and warrant that you are at least 18 years or age and legally agree to these Terms and Services. The Owner assumes no responsibility or liability for any misrepresentation of Your Age.

3) About the Site
The Website is an online store which carries out the sale of the following: Chevella
Farms Instant Coconut Water We reserve the right to refuse the Service or refuse the sell the product on the Website at a sole discretion to anyone for any reason at any time. The Website does not screen or censor who register on or access the Website. You assume all the risks associated with dealing with other users with whom you come in contact through the Website. You agree to use the Website only for lawful purposes without infringing the rights or restricting the use of this Website by any third party.

4) License to the Website
The Owner may provide you with certain information as a result of Your use of the Website or Services. Such information may include but is not limited to, documentation, data, information developed by the Owner and other materials which may assist in Your use of the Website and other Services. (“Owner’s Materials”) Subject to these Terms of Service, the Owner grants you a non-exclusive, limited, non – transferable and revocable license to use the Owner materials solely in connection
with Your use of the Website and Services. The Owner’s materials may not be used for any other purposes and this license
terminates upon Your cessation of use of Website or Site or at the termination of the terms of Services. You agree not to collect and contact information of other users from the Website or download or copy any information by means of unsolicited access so as
to communicate directly with them for any reason whatsoever. Any authorized use by you shall terminate the permission of license granted to you by the Website and you agree that you shall not bypass any measures used by the Owner to prevent or restrict
access to Website.

5) Intellectual Property Rights

  • a. You agreed that the Website and all series provided by the Owner is the property of the owner, including all copyrights, trademarks, trade secrets, patents and other intellectual property (“Owner IP”). You agree that the Owner owns and rights and title interest in and to the Owner IP and that you will not use the Owner IP for any unlawful or infringing purpose. You agree not to reproduce or distribute the Owner IP in any way including electronically or by registration of any new trade mark Trade names, Service marks, logo, uniform resource locator (URLs), without express written permission from the owner.

  • b. In order to make Website and Services available to, you hereby grant the Owner royalty – free, non-exclusive, worldwide license to copy, display, use, broadcast, transmit and make derivative works of any content, any content you publish, upload or otherwise make available to the Website, (“Your Content”). The Owner claims no further propriety rights in Your content.

  • c. If you feel like any of Your intellectual property rights have been infringed or otherwise violated by the posting of information or media by another of our users, please contact us and let us know.

6) User obligations

  • a) As the user of the web Site or Services, you may be asked to register with us when you do so, you will choose a user identifier, which may be Your email address or another term as well as a password. You may also provide personal information, including but limited to, Your name. you are responsible for assuring the accuracy of this information. this identifying information will enable to use the Website and Services. You must not share such identifying information with any third party and if you discover that Your identifying information has been compromised, you agree to notify us immediately in writing and email notification will suffice.

  • b) You are responsible for maintaining safety and security if Your identifying information as well as apprised of any changes to Your identing information. The billing information you provide us, including credit card, billing address and other payment information, is subject to the same confidentiality and accuracy requirements as the rest of Your identifying information, providing false and inaccurate information, or using the Website or Services to further fraud or unlawful activity in grounds for immediate termination of this terms and Services. The Owner reserves the right to refuse Service, terminate account or remove or edit content in its sole discretion.

  • c) The Owner does not have the ability to control the nature of the user generated content offered through the Website. You are solely responsible for Your interactions with other users of the Website and any content you post. The Owner is not liable for any damage or harm resulting from any post by or interactions between users.

7) Payment and Fees
Should you register for any of the paid Services on this Website or purchase any product or Service on this Website, you agree to pay us the specific monetary amounts required for the product or those Services. These monetary amounts (“FEES”) will be described to you during Your account registration and / conformation process. The final amount required for payment will be shown to immediately prior to purchase. Payment for any ongoing Services is billed automatically until you notify us that you will like to terminate your access to the Service and/or cancel Your purchase of any product. We reserve the right to refuse to sell the products on the Website at our sole discretion to anyone for any reason at any time.

8) Acceptable Use
You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services or general business of Owner.
a. You further agree not to use the Website or Services:

  • I. To harass, abuse or threaten others or otherwise violate any person’s legal rights

  • II. To violate any Intellectual Property rights of the Owner or any third party

  • III. To upload or otherwise disseminate any computer viruses or other software that may damage the property of another

  • IV. To perpetrate any fraud

  • V. To engage in or create any unlawful gambling, sweepstakes or Pyramid Scheme;

  • VI. To publish or to distribute ant obscene or defamatory material;

  • VII. To publish or distribute any material that includes violence, hate or discrimination towards any group;

  • VIII. To unlawfully gather information about others.

b) You are prohibited from using the Site or its content ;(a) for any unlawful purpose; (b) to solicit others to perform or to participate in any unlawful acts; (c) to infringe on any third party’s intellectual property or proprietary rights, or rights of publicity or privacy , whether knowingly or unknowingly; (d) to violate any local, National or international law, statue or ordinance or regulation; (e) to harass, abuse, insult, harm ,defame ,slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race , age, national origin or disability; (f) to submit false and misleading information or any content which is defamatory, libelous, threatening, unlawful, harassing , indecent , abusive , obscene or lewd and lascivious or pornographic or exploits minors in any way or assist in human trafficking or content that would violate rights publicity and/or of privacy or that would violate any law;(g) to uphold or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other Websites or the internet; (h) to collect or track the personal information of others;(i) to damage, disable, overburden, or impair the Website or any other party’s use of Website; (j) to spam, phish, pharm, pretext, spider, crawl, or scrape;(k) for any obscene or immoral purpose; or (l) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the internet; (m) to personally threaten or has the effect of personally threatening other Users. We reserve the right to terminate Your use of the Service or any related Website for violating any of the prohibited uses. The Company has the full authority to review all the content of any Information that may be posted to the Website by You or other User of the Website and you are solely responsible for the same. You agree that You shall not upload, post or transmit any content that you do not have a right to make available (such as, intellectual property of another).
c. You agree to comply with all applicable laws, statues and regulations concerning Your use of the Website and further agree that you will not transmit any information, data , text, files, links, software, chats, communication, or other materials, that are abusive, invasive of another’s privacy, harassing, defamatory, vulgar, obscene, unlawful, false, misleading, harmful, threatening, hateful or racially or otherwise objectionable, including without limitation material of any kind nature that encourages conduct that could constitute criminal offence, give rise to civil liability or otherwise violate any applicable local, state, provincial, national or international law or regulation or encourage the use of controlled substances.
d. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms or Services You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in Your jurisdiction (including but not limited to copyright laws.)
e. You understand that each time you use the Website in any manner, you agree to these Terms. By agreeing to these Terms, you acknowledge that you are interested in availing and purchasing the Services & products that you have selected and consent to receive communications via phone or electronic records from the Website including E- mail messages telling you about the products and Services offered by the Website (or its affiliates or partners) and understanding Your requirements. Communication can also be by posting any notices on the Website. You agree that the communications sent to You by the Website. You agree that the communications sent to You by the Website shall not be construed as spam or bulk under any law prevailing in any country where such communication is received.

9) Affiliate marketing & advertising
The owner, through the Website and Services, many engage in affiliate marketing whereby the Owner receives a commission on or percentage of the sale of goods or Service on or through the Website. The Owner may also accept advertising and sponsorships from commercial businesses or receive other forms of advertising compensation

10) Privacy information
Through Your use of the Website and Service, you may provide Us with certain Information. By using the Website or the Services, you authorize the Owner to use Your information in India and any other country where We may operate.

  • a) Information we may Collect or Receive: When you register for an account, you provide Us with a valid email address and may provide Us with additional information, such as Your name or billing information, depending on how you use Our Website or Services, we may also receive information from external applications You use to access Our Website, or We may receive information through various web technologies, such as cookies, log files, clear gifts and others.

  • b) How we Use information: We use the information gathered from You to ensure Your continued good experience in Our Website, including through Email communication. We may also track certain of the passive information received to improve Our marketing and analytics, and for this, we may work with third – party providers.

  • c) How You can protect Your information: If You would like to disable Our access to any passive information We receive from the use of various technologies, you may choose to disable cookies in Your web browser. Please be aware that the Owner will still receive information about you that you have provided, such as Your Email address. If You choose to terminate Your account, the Owner may store some information about You for the future reference.

  • d) Your submission of personal information through the Website/Site is governed by your privacy policy. Please view our privacy policy.

11) Assumption of risk
The Website and Services are provided for communication purposes only. You acknowledge and agree that any information posted on Our Website is not intended to be legal advice, or financial advice, and no fiduciary relationship has been created between you and the owner. You further agree that Your purchase of any of the products on the Website is at Your own risk. The Owner does not assume responsibility or liability for any advice or other information given on the Website.

12) Sale of goods and Services

  • a. The Owner may sell goods or Services or allow third parties to sell goods or Services in the Website. The Owner undertakes to be as accurate as possible with all information regarding the goods and Services including product descriptions and images. However, the Owner does not guarantee the accuracy or reliability of any product information and you acknowledge and agree that you purchase such products at Your own risk. For goods and Services sold by others, the Owner assumes no liability for any product and cannot make any warranties about the merchantability, fitness, quality, safety or legality of these products. For any claim you may have against the manufacturer or seller and not with the owner. You hereby release the Owner from any claims related to goods and Service manufactured or sold by third parties, including any and all warranty or product liability claims.

  • b. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. Any orders including orders by or under the same customer account, the same credit card, and /or orders that use the same billing and/or shipping address may be subject to the above. We may restrict the sales of product or Services to any person, geographic region or jurisdiction at our sole discretion as we may decide on a case-by-case basis.

  • c. We further reserve an absolute right to refuse any order placed by any person and to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. If we cancel Your Order, we will contact the E- Mail/ or Billing Address/ Phone Numbers provided at the time the order was made.

  • d. We take care to accurately display colors and images of our product, but cannot guarantee that Your computer or phone screen’s display of any color will be accurate. We also do not provide any warranties that the quality of any products, Services, information, or other material purchased or obtained by you will meet Your expectations and standards, or that any errors in the Service will be corrected. Prices and Descriptions of products are subject to change at any time without notice, at our sole discretion. We may remove or discontinue any products from our Site without prior notice. Any offer for any product or Service made on this Site is void where prohibited.

  • e. We may provide you with access to third party tools over which we neither nor have anu control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to Your use of optional third-party tools. Any use by you of optional tools offered through the Site is entirely at Your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

13) Reverse engineering and security
You agree not to undertake any of the following actions:

  • a) Reverse engineer, or attempt to reverse engineer or dissemble any code or software from on the Website or Services.

  • b) Violate the security of the Website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.


14) Data loss
The Owner does not accept responsibility for the security of Your account or content. You agree that Your use of the Website or Service is at Your own risk.
15) Indemnification
You agree to defend and indemnify Frister Foods Pvt. Ltd. (Owner) and any of its affiliates, partners, officers, directors, agents, sub-contractors, licensors, service providers, suppliers, interns and employees, and hold us harmless against any and all legal claims and demands, including reasonable attorney’s fees made by any third party due, which may arise from or relate to Your use or misuse of the Website or Services, Your breach of these terms of Service, or Your conduct or actions or violation of any law or any third party rights. You agree that the Owner shall be able to select its own legal counsel and may participate in its own defense if the Owner wishes.
16) Spam policy
You are strictly prohibited from using the Website or any of the owners’ Service for illegal spam activities, including gathering addresses and personal information from the others or sending any mass commercial emails.
17) Third party links & content
The Owner may occasionally post link to third party Websites or other Services. You agree that the Owner is not responsible or liable for any loss or damage caused as a result of Your use of any third-party Services linked to from our Website.

18) Modification &variation
The Owner may, from time to time and at any time without notice to you, modify these terms and Services you agree the Owner has the right to modify these terms of Service or revise anything contained herein. Further, that all modifications to these terms and Services are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of these terms of Service unless prior versions are specifically referred to or incorporated into the latest modification or variation of these terms of Service.

  • a) To the extent any part or sub- part of these terms of Service is held ineffective or invalid by any court of law, you agree the prior, effective version of these terms of Service shall be considered enforceable and valid to the fullest extent.

  • b) You agree to routinely monitor these terms of Service and refer to the effective date posted at the top of these terms of Service to note modifications or variations. You further agree to clear Your cache when doing do to avoid accessing a prior version of these terms of Service. You agree that Your continued use of the Website after any modifications of these terms of Service is a manifestation of Your continued assent to these terms of Service.

  • c) In the event that you fail to monitor any modifications to or variations of these terms of Service, you agree that such failure shall be considered an affirmative waiver of Your right to review the modified agreement.

19) Entire Agreement
This agreement constitutes the entire understanding between the parties with respect to any and all use of this Website. This agreement, supersedes and replaces all prior or contemporaneous agreements or understanding, written or oral, regarding the use of this Website.
20) Service Interruptions
The Owner may need to interrupt Your access to the Website to perform maintenance or emergency Services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled or for any other reason, the Owner shall have no liability for any damages or loss caused as a result of such downtime.
21) Term, Termination & Suspension
The Owner may terminate these terms and Services with you at any time for any reason, with or without cause. The Owner specifically reserves the right to terminate these terms of Service if you violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of the Owner or a third party, failing to comply with applicable laws or other legal obligations and /or publishing or distributing illegal material. If you have registered for an account with us, you may also terminate these terms of Service at any time by contacting us and requesting for termination. Please keep in mind that any outstanding fees, will still be due even after termination of Your account. At the termination of these terms of Service, any provisions that would be expected to survive termination by their nature shall remain in full force in effect.

22) No warranties

  • a) You agree Your use of the Website and Services is at Your sole and exclusive risk and that any Services provided by us are on an “as is “basis. The Owner hereby expressly any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. The Owner makes no warranties that the Website or Service will meet Your needs or that the Website or Services will be uninterrupted, error-free, or secure. The Owner also makes no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. You agree that any damage that may occur to you, through Your computer system, or as a result of the loss of Your data from Your use of the Website or Services is Your sole responsibility and that the Owner is not liable for any such damage or loss.

  • b) All information, software, products, Services and related graphics are provided on this Site is “as is” and “as available” basis without warranty of any kind, either expressed or implied. The Website disclaims all warranties, expressed or implied including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title and non- infringement or arising from course of dealing, usage or trade practices. The company makes no representation about the suitability of the information, software, products and Services contained on this Website for any purpose, and the inclusion or offering of any products or Services on this Website does not constitute any endorsement or recommendation of such products or Service.

  • c) The Website makes no warranty that the use of the Website will be uninterrupted, timely, secure, without defect or error -free. You expressly agree that use of the Site is at Your own risk. The Website shall not be responsible for any content found on the Website. Your use of any information or materials on this Site or otherwise obtained through use of this Website is entirely at Your own risk, for which we shall not be liable. It shall be Your own responsibility to ensure that any products, Services or information available through this Website meet Your specific requirements.

  • d) The Websites assume no responsibility for the accuracy, currency, completeness or usefulness of information, views, opinions or advice in any material contained on the Website. Any information of third parties or advertisers is made available without doing any changes and so the Website cannot guarantee accuracy and is not liable to any inconsistencies arising thereof. All postings, messages, advertisements, photos, sounds, images, text, files, video or other materials posted on, transmitted though, or linked from the Website, are solely the responsibility of a person from whom such content originated and the Website does not control and is not responsible for the content available on the Website.

  • e) There may be instances when incorrect information is published inadvertently on our Website or in the Service such as typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing promotions, offers, product shipping charges, transit times and availability. Any errors, inaccuracies or omissions, may be corrected at our discretion at any time and we may change or update information or cancel orders if any information in the Service or on any related Website is inaccurate at any time without prior notice (including after you have submitted Your order)

  • f) We undertake no obligation to update, amend or clarify information in the Service or on any related Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related Website should be taken to indicate that all information in the Service or on any related Website had been modified or updated. The Website shall not be responsible for any interaction between you and the other users of the Website. under no circumstances will the Website be liable for any goods, Services, resources or content available through such thirdparty dealings or communications, or for any harm related thereto. The Website is under no obligation to become involved in any disputes between you and other users of the Website or between you and any other third parties. You agree to release the Website from any and all claims, demands and damages arising out of or in connection with such dispute.

  • g) You agree and understand that while the Website has made reasonable efforts to safeguard to the Website, it cannot and does not ensure or make any representations that the Website or any of the information provided by you cannot be hacked by any unauthorized third parties. You specifically agree that the Website shall not be responsible for unauthorized access to or alteration of Your transmissions or data, any material or data sent or received, or any transactions entered into through the Website.

  • h) You hereby agree and confirm that the Website shall not be held liable or responsible in any manner whatsoever for such hacking or any loss or damages suffered by you due to unauthorized access of the Website by third parties or for any such use of information provided by you or any spam messages or information that you may receive from any such unauthorized third party ( including those which are although sent representing the name of the Website but have not been authorized by the Website) which is in violation or contravention of this Terms of Service or the Privacy policy.

  • i) You specifically agree that the Website is not responsible or liable for any threatening, defamatory, obscene, offensive, or illegal content or conduct of any other party or any infringing of another’s rights including intellectual property rights. You specifically agree that the Website is not responsible for any content send using and/or included in the Website by any third party.

  • j) The Website has no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense omissions delays or acts of any government or authority.

  • k) You will be solely responsible for any damages to Your computer system or loss of data that results from the download of any information and/or material. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In no event shall the Website be liable for any direct, indirect punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site for related Services, the provision of or failure to provide Service, or to deliver the products or for any information, software, products, Service and related graphics obtained through the Site, or any interaction between you and other participants of the Website or otherwise arising out of the use of the Website, damages resulting from use of or reliance on the information present, whether based on contract, tort, negligence, strict liability, even if the Website or any of its affiliates/suppliers has been advised of the possibility of damages. If despite the limitation above, the company is found liable for any loss or damage which arises out of or in any way connected with the use of the Website and/or provision of Services, then the liability of the company will no event exceed, 50% (Fifty Percent) of the amount you paid to the company in connection with such transactions on this Website.

  • l) You accept all responsibility for and hereby agree to indemnify and hold harmless the company from and against, any actions taken by you or by any person authorized to use Your account, including without limitation, disclosure of passwords to third parties. By using the Website, you agree to defend, indemnify and hold harmless the indemnified parties from any and all liability regarding Your use of the Site or participation in any Site’s activities. If you are dissatisfied with the Website, or the Services or any portion thereof, or do not agree with these terms, your only recourse and exclusive remedy shall be to stop using the Site.

23) Limitation on liability
The Owner is not liable for any damages that may occur to you as a result of Your use of the Website or Services, to the fullest extent permitted by law. In no case shall Frister Foods Private Ltd. (Owner), its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, licensors be liable for any loss, injury, claim or any direct, indirect , incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contracts, tort(including negligence) , strict liability of otherwise, arising from your use of any of the service or any product procured using the website, or for any other claims, related in any way to our use of service or any product, including , but not limited to any errors or omissions in any content, for any loss or damage of any kind incurred as a result of the service/products or any content (or products) posted, transmitted or any other services/products made available via the service/ the website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitationliability for consequential or incidental damages, in such stated jurisdiction, a liability shall be limited to the maximum extent permitted by law.

24) Governing Law
These terms of service and any separate agreements whereby we provide you services and sale of products shall be governed by the laws of India. The Hon’ble Courts of Telangana will have jurisdiction in case of any dispute.
25) Contact information
Questions about the terms of service should be sent us at info@fristerfoodspvtltd

Shipping and Delivery

  • We ship our Products all over India where the Courier Delivery is Available.

  • Items will be shipped within 24 hours of a Working Day and delivery will take up to days depending on the delivery address

  • Valid for certain pin codes only.

Exchanges

Exchanges and returns are allowed in following unlikely cases;

  • Packets/Products that have gone bad at the time of delivery.

  • Packets that are torn or not sealed properly at the of delivery.

  • Products that have expired by the time of delivery.

  • Due to any unforeseen circumstances, the scheduled Exchange might be cancelled by Us which is subject to prior intimation.

Proof of bill and original packing must be provided at the time of Exchange/ Return. Once the Products are used or if the sealed is broken the product becomes ineligible for Return/Exchange.

Cancellations

  • An order cancellation request will be accepted if the product has not yet been shipped by us.

  • If request for cancellation is accepted you are entitled to get a refund of the entire amount.

  • Frister Food Private Limited reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of Stock, Pricing Errors, Information Errors, or problems identified with the Personal/ Financial details provided by the Customer, any unforeseen circumstances beyond our control.

  • Delivery of the Product might be Cancelled due to any unforeseen circumstances which will be subject to Intimation.

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